Taxi Drivers
I hate it when taxi drivers ask you which route you prefer. “Do you want to take Main Street or Oak Street?” I want to reply, “Ummm… you know the city inside and out, you’re driving around all day, and you have a fancy computer on your dashboard. Shouldn’t you know which route to take?” Instead, I think about the time of day, possible traffic and construction and pick one. Then I feel like an idiot for doing what should be his job.
In the end, it feels like a big scam and a lousy customer experience. The driver must be taking a 50% chance of me picking the wrong route and getting a bigger fare. If he were smart, he’d just take the slower route without asking and I’d be happier. Ignorance is bliss.