Awesome Online Service
I lost my paper bill for this month’s gas utility invoice and wasn’t sure when payment was due or how much was owed. We had just signed up with Terasen (our last place was electric only) and I hadn’t tried their web site yet. I had a pleasant surprise when I got to their login page. First time users don’t have to call customer support, request a PIN, or any other such nonsense. You can login with your account number and phone number! After the initial login, you choose a “proper” login ID and password. Very nice.